FAQs

Q. Where can I place my skip?

A. Skips can be positioned on a private property such as your driveway. Skips can also be positioned at businesses, offices or factories. For contractors and builders we also offer waste disposal services from customer locations.
The time allowed for depositing or collecting a skip is 20 minutes. If the vehicle is kept waiting longer than this after arrival, the hirer may be liable for any waiting time incurred.

Please do not re-position skips after delivery. This may make it difficult to recover the full container.
Please ensure clear access is available on the day when full skips are due for collection.

Q. Do I need permission from the council to place a skip on the road?

A. Yes, we will do this for you on your behalf. The councils charge a small fee, the license will then be valid for 1 month for Oxfordshire, and 1 week for Berkshire. If a skip is to be placed on a public highway Chilton Waste Services will arrange all appropriate permits. The provision and maintenance of warning signs and/or lights will be provided by Chilton Waste Services.

Q. What if I cannot get a skip license?

A. For skip license refusals, we offer a wait and load service, where the driver will wait while you load the skip. Please contact us for further information.

Q. How do I book a skip?

A. Call us on 01235 831 913 to arrange deliveries, exchanges and collections of skips. We will ask all the right questions to ensure you get what you want!

Alternatively If you should wish to place an enquiry about skip hire on line or if you have any further questions or queries then please click below and complete the enquiry form. We guarantee you a prompt response.

Q. How long can I keep a skip?

A. The standard skip hire is for a period of between 7 and 10 days, but can be extended if required. Customers are advised to contact us personally to arrange an extension in advance.

Q. Can I open a business account?

A.Yes, we welcome new account customers subject to an application form being completed and approved. Please contact our sales team who will be happy to advise you.

Q. Are there any skip loading requirements?

A. Skips must be level loaded to the top of the skip. Materials must not be used to increase the size of the skip. Never overload a skip! If the load is too heavy, it cannot be lifted. If the load is piled too high, it is unsafe to transport. Drivers may refuse to collect an overloaded skip or may unload any surplus. Additional charges for this will be the liability of the hirer.

Q. Is there anything I cannot put into a skip?

A. In accordance with our site license issued by The Environment Agency, we cannot accept, fridges, freezers, batteries, TV’s, computer equipment, fluorescent tubes, fuel tanks, paint, tyres, asbestos, plasterboard, gas cylinders, drummed or liquid waste, or any contaminated waste at our site.

If such items are discovered by the driver at the time of collection, he is obliged to extract these from the skip and to return them to the customer. Should the driver fail to discover this, the waste will be subject to close examination at the point of discharge and any such items will then be extracted from the waste.

A surcharge will be levied and the customer will be notified and charged. The level of this surcharge will depend on the quantity and exact description of the waste in question and is structured such that it covers the extra costs incurred by us for the special disposal of this waste at an alternative site plus the additional administration costs involved.

Materials must not be burnt in skips. Any damage caused as a result of fire will be the liability of the hirer.

IF IN DOUBT, SHOUT!

Please do not hesitate to call us, if you have any questions or queries with respect to what can and cannot go in a skip. If we are unable to take your waste, we will do our utmost to recommend another licensed collection service or an alternative disposal site.

For more information please refer to our standard terms and conditions of skip hire.

Remember we are here to make your waste disposal requirements as “trouble free” as possible.